Back to Squawk list
  • 0

American Airlines passenger kicked off flight after buying seat for her $30,000 cello

A passenger on board an American Airlines flight says she was removed before takeoff because of the size of her cello – even though she had purchased a seat for the instrument, and claims American Airlines assured her husband she would be able to bring it on board. “I purchased two round trip tickets for her and her cello on Apr.2 on the phone directly from AA and told them specifically that one ticket is for the cello as cabin baggage. ( 기타...

Sort type: [Top] [Newest]

canuck44 6
They will have to be like Starbucks and close for "Diversity Training" so they no longer discriminate against cellos. You really have to work hard to be this bad at customer service.
Hey American, So what’s the diffrence between a B737 seat and a B767 seat, and hey, a cello dosen't have any legs?
It sure sounds like they used the instrument as an excuse to boot her off the flight. I hope she gets compensated appropriately for the treatment she was subjected to.
dee9bee 1
I'm retired now but in the past there were clear guidelines about this sort of thing at AA. This would have been available to the agent. On the other hand, MIA has always been a bit 'different', compared to other hubs.
I used to love American, now my stomach turns every time I see the name mentioned.
I still believe aircraft cabins and seats are for people

What the passenger did is expressly permitted by DOT rules, and she paid for an extra seat for her instrument as required by that rule. She should not have been kicked off the flight.


계정을 가지고 계십니까? 사용자 정의된 기능, 비행 경보 및 더 많은 정보를 위해 지금(무료) 등록하세요!
이 웹 사이트는 쿠키를 사용합니다. 이 웹 사이트를 사용하고 탐색함으로써 귀하는 이러한 쿠기 사용을 수락하는 것입니다.
FlightAware 항공편 추적이 광고로 지원된다는 것을 알고 계셨습니까?
FlightAware.com의 광고를 허용하면 FlightAware를 무료로 유지할 수 있습니다. Flightaware에서는 훌륭한 경험을 제공할 수 있도록 관련성있고 방해되지 않는 광고를 유지하기 위해 열심히 노력하고 있습니다. FlightAware에서 간단히 광고를 허용 하거나 프리미엄 계정을 고려해 보십시오..