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Southwest Airlines Computer Glitch Causes Long Ticket Lines At LAX

Submitted 8 years ago

LOS ANGELES INTERNATIONAL AIRPORT (CBSLA.com) — A nationwide glitch in the Southwest Airlines computer system forced ticket agents at LAX to manually process and hand-write tickets on Sunday, leading to long lines for passengers. The Los Angeles Airport Police Department told arriving passengers on Sunday to expect delays. Security camera footage showed a long line for passengers at Southwest ticket desks. Passengers were being asked to arrive 2 hours prior to their flights. (losangeles.cbslocal.com) More...

Torsten Hoff

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Torsten Hoff 8 years ago 2

I was on the departure level at LAX yesterday to drop someone off, and saw long lines of travelers at the Southwest terminal outside of the building. Undoubtedly the inside of the terminal was filled to capacity as well. In the hot weather we are having (15-20 degrees above average), standing outside in the sun and waiting in line for hours must have resulted in an unusually miserable travel experience.

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Jerry Rader 8 years ago 1

THIS HAS NOTHING TO DO WITH ANYTHING - PERIOD…..

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Wolfgang Prigge 8 years ago 3

Jerry, it is best not to respond to these messages. If you do, your answer will stick out like a sore thumb once the offending message is taken off.

The best thing is to down vote the message and then repot it via the "Report" button underneath.

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Jerry Rader 8 years ago 0

Thank you.

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MH370 8 years ago 2

http://abc11.com/news/southwest-technical-issues-delay-hundreds-of-flights/1027979/

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tracytearata 8 years ago 1

Nobody is perfect not even computers. They can spring traps beyond anyone's capabilities and that's being proven. I was in BNE/YBBN for reasons unknown this is a common occurrence there either it's Qantas or Jetstar and Virgin Australia have these glitches what a crowd they get and the Language that comes out of people's mouths you could make a soap TV program out of it such as the Young and the Useless or is it restless Bold and the Beautiful

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Jim Nasby 8 years ago 1

True, but I can tell you is a computer professional that many companies don't pay nearly enough attention to software quality, resulting in problems like this. Of course, once something blows up in their face like this then there's no end of money to try and put the horses back in the barn.

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Jerry Steinberg 8 years ago 1

(Duplicate Squawk Submitted)

Southwest Flights Delayed Nationwide Thanks to Computer Glitch

Many passengers hoping for an on-time departure of their Southwest Airlines flights Sunday were in for long lines at the airport and delays.

“We’re experiencing technology delays on southwest.com, the Southwest Mobile app, and in reservations centers and airports systemwide today which are impacting future bookings and are requiring us to follow manual procedures with Customers as they arrive for travel,” the airline said in a statement on its website. Earlier, the airline had termed the computer problem “intermittent.”...

http://www.frequentbusinesstraveler.com/2015/10/southwest-flights-delayed-nationwide-thanks-to-computer-glitch/

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