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Spirit CEO says airline soaring past reputation of bad service

Despite getting a bad rap from customers for its service over the years, Spirit Airlines CEO Ted Christie said the carrier’s recent spike in passengers is proof it’s getting past that reputation. ( More...

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Spirit has always been hit or miss. My clients either have a routine flight or it's a travel nightmare. Their gate agents are not the friendliest of people. They usually look like they don't want to be there. As a former airline employee, I know that look!
I can definitely agree with you on the gate agents. I think that was the worst part of the whole experience. The FAs on board and the pilots were breath of fresh air after what I was hearing.
They have finally got my vote. The comments kept me from flying them for years. I finally took my first flight with them and was pleasantly surprised by the experience.


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