Tell that to relatives and friends of 340,000 dead Americans. America has 4% of world population but 25% of COVID19 deaths, mainly due to ignorant attitudes like this.
There is a lot of inefficient use of agents. For example, it seems every security area has an agent perched on a chair at the exit whose sole job is to stop people returning to the secure area after they leave it. This could be handled by turnstiles, or better yet, require the Airport Authority to hire security for that job. Also, why is the person shouting out instructions at the top of the line a trained screener? Use a civilian. Same with ID checkers.
It's not a solution, but it would certainly help. Another would be to enforce carry-on limits. Even before airlines started checked bags fees, pax were pushing the limits to avoid checking bags and having to wait at baggage claim.
If unionization is the problem, why are employees leaving at such a high rate? It's not a real union, anyway. Can't strike, limited bargaining rights, etc. No, blaming unionization is a red herring.
There is clearly something organically and culturally wrong at TSA. Any organization that has the personnel attrition rate that TSA has is fundamentally flawed. Recruitment is barely keeping up with attrition. Sure, pay is mediocre, but entry qualifications are low. They are not looking for people with advanced education and experience. It is too simplistic to pin the blame on any one thing. The entire agency needs to be studied. Throwing money at the problem without knowing what is causing the problem is a waste.
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