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United Airlines Customers Outraged After Being Put Up in Military Barracks
Service with a smile -- or not. Not sure refund is going to make these people very happy. (www.nbcnews.com) 기타...Sort type: [Top] [Newest]
I'm glad finally someone is sticking up for upper management! And of course anyone who complains with how they are treated should always consider how lucky they are that they weren't in the army, or in prison, or dead in the middle of the Atlantic, because they're only paying customers, that give the airline every penny it ever receives. Not like they're upper management or something.
For all the comments on here, pro and con, it seems that one of the biggest factors in all this was lack of communication between UAL and the pax. People have come to expect detail and what's going on. It must be adhered to. I can remember back in the day. I used to take a flight on NWA from MEM to GSO. Pilots and crew were notorious for no communication. NWA chalked it off to being busy with ATC, but c'mon people, how long does it take to key a mike and say a word or two.
Slightly misleading headline. It seems the passengers are upset more about the lack of comms rather than where they were accommodated
Just be happy to talk about the event.
Air force barracks always beat army "accommodations" - per this former US Army 12C. I'd take that over a tent or trying to sleep in a terminal in a heartbeat! What a bunch of whiners... those pax. Man, have we gotten soft in the West - too many years of peacetime I guess (since the last Big One).
Many thanks for your service as well Dan.