British Airways and Heathrow in blame game over snow chaos

I flew out of Heathrow on Saturday, no problems for me, but I was flying United. Maybe BAA needs to take some advice from Jeremy clarkson and convert combine harvesters into snow ploughs? It's a bit embarrasing when a flurry of snow reduces a so-called world class airline and the world's busiest airport to shambles!

You can't do anything about the weather, but what I find unforgivable is flying people into London when they know their onward flight is not operating. The lack of information (which would reveal severe shortcomings of the airlines and ATC) is held back from people who need it to make decisions concerning their travel.