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United passenger threatened with handcuffs to make room for 'higher-priority' traveler
Fearns needed to return early so he paid about $1,000 for a full-fare, first-class ticket to Los Angeles. He boarded the aircraft at Lihue Airport on the island of Kauai, took his seat and enjoyed a complimentary glass of orange juice while awaiting takeoff. Then, as Fearns tells it, a United employee rushed onto the aircraft and informed him that he had to get off the plane. “I asked why,” he told me. “They said the flight was overfull.” (www.latimes.com) 기타...
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Interesting analogy of travel. However, since the aircraft was down gauged and short business class seats, how is it that this passenger is confirmed in business and given a boarding pass is now given the boot over someone else in business class who probably checked in later. Easy fix, when the aircraft is swapped out for smaller equipment, first check in at the gate wins the seat.......no argument!
Who flies United on purpose?
Only because I have to, based on GSA City Pairs.
What say does the Captain have in all this as the PIC under 91.3? Just sit in the cockpit and act oblivious, or make a PIC decision that a passenger already seated in their aircraft has priority over the supposedly "higher priority" pax who arrived later and wasn't even onboard? Or do the gate agents make all the decisions up until the cabin door is closed? Either way, seems like United is having a bad week in customer service. On the flip side, late night TV show comics are having a heyday with damning material on United. The Jimmy Kimmel skit was hilarious! http://www.newsweek.com/jimmy-kimmel-united-airlines-spoof-582782
Also airline flights operate under 121
When the door is open and parked at the gate, it's the station managers airplane. It only becomes the Captain's airplane when the door closes.
