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Southwest is Travel Industry's Favorite Airline
The world’s travel industry professionals and frequent flyers have named their favorite airline. According to new data from YouGov, 35 percent of travel industry pros who participated in the survey prefer Southwest. It easily beat the competition, gathering twice as much support as the nearest competitor, American Airlines, which was named favorite by 15 percent of professionals, followed by Delta, with 11 percent. (www.msn.com) 기타...Sort type: [Top] [Newest]
They have come a long way from "The Little Engine That Could" airline. Now that they have become the biggest domestic airline, they suck less than everyone else. If Spirit and Allegiant could capture the esprit de corps of the early SWA, they might be worth flying. Can you still get a bottle of whiskey instead of a free flight?
Now thats what I call fake news
Best consistant service for over 20 years.
Alaska Airlines has treated me better than any other airline. Best Rewards program in the business. Every contact I have had with them has almost been anticipated rather than dreaded. Their service is what SWA had when it was lean and growing. My only regret is that living in New Hampshire I am not in their service area as much as I would like.
Herb Kelleher (founder) did it right, right from the beginning. One type aircraft 737s, simplified boarding process and quick turn-arounds to keep those birds in the air. Always had a good experience over many years of travel. As their pilot credo is: " If it ain't a Boein'...I ain't goin' ".
My only real beef with SWA is the number of connections it can take to get somewhere (at least when travelling from DTW). The time wasted in connections does represent a real cost in lost work or vacation time.